The City of Steinbach issues quarterly utility statements. Residents will receive a statement at the beginning of February, May, August, and November. Utility bills are due by the last business day of the month they are received. Overdue accounts may be transferred to the property tax account. 

Payment can be made: 

By Mail 
Mail (cheque or money order) together with the top portion of your utilities invoice. Please ensure payments are received in our office on or before the due date to avoid penalties. Make cheque payable to: City of Steinbach. Cheques may be post dated to the due date. 

In Person 
Bring your utilities invoice and payment to the main floor of City Hall, 225 Reimer Avenue, between 8:00 a.m. and 4:00 p.m. Monday to Friday. 

24 Hour Drop-off 
Drop an envelope containing payment (cheque or money order) and top portion of your utilities invoice in the mail slot at the main entrance to City Hall. Cash is left at your own risk. 

Web Banking 
We are registered as an electronic banking payee with Steinbach Credit Union, Royal Bank, CIBC, TD Canada Trust and Scotia Bank. If you subscribe to this service, simply log on to your bank's website to make your electronic payment by the due date. Please allow 3-5 business days for your payment to be received from your financial institution.

PAP
The Pre-Authorized Payment Plan (PAP) is a payment plan that allows the City of Steinbach to withdraw an amount equal to the balance due on your quarterly utilities invoice. Customers using PAP will still receive a utilities invoice.  Complete an application for the Pre-Authorized Payment Plan and submit it with a sample cheque marked VOID. 

PAP Application

Changes to Bank Information
Please notify the City Office of any changes to your bank information by providing a VOID cheque for the new bank account at least two weeks prior to the next payment date. 

Moving
Please contact the City when you are moving out of a residence in order to cancel your account and to provide your forwarding contact information. 

Account Set Up
An application for a water/sewer account must be made at City Hall or by contacting the Utility Clerk at 204.346.6224 or by email at utilities@steinbach.ca.

Contact Info:  City of Steinbach Utility Clerk, Kaytlin Roukema, for more information. 

By Phone: 
204.346.6224 

In Person: 
225 Reimer Avenue 
Monday to Friday 
8:00 a.m. to 4:00 p.m. 

By Fax: 
204.346.6235

By Email: 
utilities@steinbach.ca

Rates 
For a copy of our current water & sewer rates, download the City's Rate By-Law 1983.

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