Response to Covid-19

The City of Steinbach is monitoring the COVID-19 situation closely. Providing essential services continues to be our priority while protecting the health and well-being of our residents and employees.

City Services

There is no change to essential services provided by the City.

Contact information for all departments is available or call 204-326-9877 or email info@steinbach.ca to be directed.

Contact Us

Any updates on the COVID-19 situation as it relates to City of Steinbach facilities, services and programs will be posted on this website. Updates will also be shared through the City’s Twitter and Facebook pages.

City Facilities

At this time the public is encouraged to phone or email City departments or call City Hall at 204-326-9877 to be directed or make an appointment.

Visitors to any city facilities will be subject to safety protocols recommended by Manitoba Public Health, which may include screening questions, physical distancing, hand sanitization, and limits on the number of visitors at one time. Masks are mandatory in all city facilities. *If you have traveled, been exposed to someone who is ill with COVID-19, or are waiting for test results for Covid-19 we ask that you do not enter city facilities, EVEN if you are not displaying any symptoms.*

Contactless payment methods – debit and credit cards – are preferred for all in-person visits to city offices, but cash is accepted. Alternative payment options are listed below. 


Individual Facility Information

City Hall - Open regular hours, Monday to Friday, 8 a.m. to 4 p.m. Regularly scheduled council meetings are open to the public. Attendees are required to follow all public health protocols.

Operations Building - Open regular hours, Monday to Friday, 8 a.m. to 5 p.m. 

T.G. Smith Centre (Arena) - Open. Starting December 6, 2021, proof of vaccination and proof of identity is required for all those aged 12 years and up (11 and under are exempt) for admission to indoor recreational facilities. Those aged 12 – 17 years who are not yet fully immunized and are attending a non-ticketed event must show proof of:

  • one dose of a COVID-19 vaccine OR
  • a negative rapid COVID-19 test result within the previous 72 hours that is confirmed by a pharmacist.
     

Steinbach Aquatic Centre - Open. Starting December 6, 2021, proof of vaccination and proof of identity is required for all those aged 12 years and up (11 and under are exempt) for admission to the Steinbach Aquatic Centre. Those aged 12 – 17 years who are not yet fully immunized must show proof of:

  • one dose of a COVID-19 vaccine OR
  • a negative rapid COVID-19 test result within the previous 72 hours that is confirmed by a pharmacist.

Youth aged 8-11 require a caregiver aged 14+ to be in the facility. Caregivers require proof of vaccination.
Children aged 0-7 years require a caregiver aged 14+ to be in the water within arm’s reach of the child. Caregivers require proof of vaccination.

Handi-Transit - Operating on a reduced basis.  

Outdoor Recreation, Parks, and Green Spaces - All city parks, play structures, and outdoor fitness equipment are open. Anyone using city recreational facilities must follow all provincial public health orders.

Landfill - Open regular hours, Monday to Friday, 8 a.m. - 5 p.m., Saturdays 9 a.m. - 4 p.m., Sundays and Holidays - Closed. Contactless payment methods – debit and credit cards – are preferred for all in-person visits to city offices, but cash is accepted. 

The City of Steinbach has increased the frequency of cleaning of all public areas and all city employees have been educated and instructed on precautionary measures including hand washing, coughing and sneezing etiquette, as well as physical distancing.

Payment Options

Contactless payment methods – debit and credit cards – are preferred for all in-person visits to city offices, but cash is accepted. 

Online Banking Instructions

The City of Steinbach is registered as an electronic banking payee with Steinbach Credit Union, Royal Bank, CIBC, TD Canada Trust, Scotia Bank and BMO. If you subscribe to this service, simply log on to your bank's website, add City of Steinbach as a payee and complete your payment.

To add City of Steinbach as a payee, search “Steinbach”.

  • Utility Bill Payments - look for the “Utilities” or “Water/Sewer” option. For your account number use the 14-digit number on your statement.
  • Property Tax Payments - look for the “Taxes” or “Business/Realty” option. Your account number is your roll number. Enter all digits of the roll number (including zeros), except for the 451. Do not enter the decimal (i.e. enter 0001234000 for roll no. 451 0001234.000).


Mail - cheques can be mailed to City Hall, 225 Reimer Avenue, Steinbach MB, R5G 2J1. It is not recommended to send cash in the mail. 

24 Hour Drop Box - located at the main entrance of City Hall (off Reimer Avenue) at 225 Reimer Avenue.

Sign Up!
Receive your quarterly water bill by email and view your statement online.

For any payment related questions call 204-326-9877.

Facts and Provincial Information

We encourage residents to be aware of the facts regarding COVID-19 and educate themselves and their families on preventative measures.

Contact Health Links-Info Santé at 204-788-8200 or 1-888-315-9257 (toll-free) if you're experiencing symptoms of the 2019 novel coronavirus.

Do not call 911 unless it is an emergency.
 

COVID-19 - Manitoba Provincial Updates
COVID-19 - Online Screening Tool
COVID-19 Public Health Agency of Canada
Travel Notices - Government of Canada

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