Inflow & Infiltration Inspection Program

The City will notify property owners by letter when an area is scheduled to be inspected. Notices will be sent in phases. The City may also contact owners in-person, by email, or by telephone.

• An in-home sump pump inspection to confirm the discharge location and review possible cross-connections, foundation drains, or evidence of a former sanitary connection.
• A backyard sewer tank inspection, including the tank, lid, risers, joints, and surrounding landscaping, in applicable areas of the City.

City staff will provide identification upon request. The property owner or an authorized adult representative must be present, and a Permission of Entry form will be signed before entry. Inspection findings and relevant photographs will be recorded by the City.

If you receive a letter, please schedule your inspection by the date shown in your notice. 

To schedule an appointment, please:

• Fill out the online Inflow & Infiltration Request form, or
• Contact: Romie Wiebe, Waterworks Data Clerk by phone at 204-346-6214 or by email to romie.wiebe@steinbach.ca 

If an issue is found, the City will provide a written By-Law Order identifying the required corrective work and a compliance date. A re-inspection may be required to confirm completion. Reasonable extension requests may be considered where circumstances such as seasonality or contractor availability affect the work.

These corrections are intended not only to reduce unnecessary flow into the sanitary sewer, but also to help ensure that groundwater and rainwater around the property are managed appropriately.

A second notice may be issued if the City does not receive a response. If reasonable efforts to arrange an inspection are unsuccessful, the matter may be referred for formal by-law enforcement. Enforcement measures or penalties may apply under the Land Drainage By-Law.