This website uses cookies to enhance usability and provide you with a more personal experience. By using this website, you agree to our use of cookies as explained in our Privacy Policy.
Welcome to our new website!
We are excited to launch a new Steinbach.ca with a modern look and better functionality to make it easier for residents, businesses, and visitors to find the information they need.
While a smooth transition is expected, we thank the public for their patience in advance should any loading problems arise.
Please take a look around, and if you have any questions or concerns with what you see, fill out the Contact the City form.
The City of Steinbach issues quarterly utility statements. Residents will receive a statement at the beginning of February, May, August, and November. Utility bills are due by the last business day of the month they are received. Overdue accounts may be transferred to the property tax account.
Residents now have the option to receive their quarterly statement by email. The City will email you a copy of your water bill, along with our regular newsletter, every quarter instead of mailing a paper copy. It’s easy to sign up for this convenient, environmentally friendly method of billing by completing our online application form.
The City of Steinbach is pleased to offer its residents the convenience of viewing their utility account online. Our secure website allows you to view details of your utility account billings, payments, and water consumption.
Note: You will need your Utility PIN and Account Number which can be found on your utility invoice.
Utility E-billing Registration View My Utility Acount Online
Pre-Authorized Payments (Recommended!)
The Pre-Authorized Payment Plan (PAP) is a payment plan that allows the City of Steinbach to withdraw an amount from your bank account equal to the balance due on your quarterly utilities invoice. Customers using PAP will still receive a utilities invoice.
To apply for PAP, please:
Mail (cheque or money order) together with the top portion of your utilities invoice. Please ensure payments are received in our office on or before the due date to avoid penalties. Make cheque payable to: City of Steinbach. Cheques may be post dated to the due date.
Bring your utilities invoice and payment to the main floor of City Hall, 225 Reimer Avenue, between 8:00am and 4:00pm, Monday to Friday.
Drop an envelope containing payment (cheque or money order) and top portion of your utilities invoice in the mail slot at the main entrance to City Hall. Cash is left at your own risk.
The City of Steinbach is registered as an electronic banking payee with Steinbach Credit Union, Royal Bank, CIBC, TD Canada Trust, Scotia Bank and BMO. If you subscribe to this service, simply log on to your bank's website, add City of Steinbach as a payee and complete your payment. Please allow 3-5 business days for your payment to be received from your financial institution.
See chart below for the City's utility billing payee information with common banks:
| Bank | Payee |
| Bank of Montreal (BMO) | STEINBACH, CITY OF - UTILITIES |
| CIBC | STEINBACH (CITY OF) UTILITIES |
| RBC Royal Bank | STEINBACH UTILITIES |
| Scotiabank | STEINBACH (CITY OF) UTILITIES |
| TD Bank | STEINBACH (CITY OF) UTILITIES |
| Credit Unions | STEINBACH, CITY - W/S |
Please notify the City Office of any changes to your bank information by providing a VOID cheque for the new bank account at least two weeks prior to the next payment date.
Please contact the City when you are moving out of a residence in order to cancel your account and to provide your forwarding contact information.
An application for a water/sewer account must be made at City Hall or by contacting the Utility Clerk by phone, email, fax, or in-person.
| Method | Contact Details |
| Phone: | 204-346-6224 |
| Email: | utilities@steinbach.ca |
| Fax: | 204-346-6235 Attention: Utility Clerk |
| In-Person: | City Hall 225 Reimer Ave Monday to Friday 8:00am to 4:00pm |
Current rates can be viewed in the City's schedule of rates below.
